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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dameka Mckinstry

Dameka Mckinstry

March 6, 2026

5  out of  5
rating by Dameka Mckinstry
"David was great to work with and understood what I needed as a customer."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Puckett’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Stiven Montoya

February 25, 2026

5  out of  5
rating by Stiven Montoya
"Good service"
We responded:
"Thank you for the 5-star review, Stiven! Here on State Farm Agent Todd Puckett’s Team, we are proud to serve our community and appreciate your recognition. "
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Vonda Kubitz

February 20, 2026

5  out of  5
rating by Vonda Kubitz
"I’ve had a great experience with Todd Puckett-State Farm Insurance Agency and staff. The team is always helpful, responsive, and easy to work with. They make everything simple and stress-free, which I truly appreciate."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sandusky to know that you had such a wonderful experience with us here on State Farm Agent Todd Puckett’s Team."
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Pat Hurlburt

February 13, 2026

5  out of  5
rating by Pat Hurlburt
"David was amazing, super friendly and save me a lot on my insurance needs !! Thank You"
We responded:
"Pat, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Todd Puckett’s Team is just a call or email away!"
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Jean Smith

February 9, 2026

5  out of  5
rating by Jean Smith
"David made this transition so easy and explained everything thoroughly."
We responded:
"Thanks so much for the fantastic rating, Jean! We are so glad you had a positive experience with us here on State Farm Agent Todd Puckett’s Team. If there is anything we can do for you in the future, just give us a shout! "
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julie brooks

January 28, 2026

5  out of  5
rating by julie brooks
"Andrea was so helpful!!!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Todd Puckett’s Team. "
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Ronnie Webb Jr

January 26, 2026

5  out of  5
rating by Ronnie Webb Jr
"David was awesome and explained everything better than my old insurance did that I’ve had for 30 years! Very informative and knowledgeable and explained everything very well, so well that not only did I get car insurance, I was so comfortable with David and his knowledge I switch my car, house, and both of my life insurance policies and in the process of getting life insurance on the kids as well!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ronnie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Todd Puckett’s Team—we are always here to help! "
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Denise Pauley

January 16, 2026

5  out of  5
rating by Denise Pauley
"David was very thorough and honest. I appreciate the time he took with me."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Puckett’s Team! We deeply appreciate your kind words here in Sandusky . "
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Kadince Gump

January 15, 2026

5  out of  5
rating by Kadince Gump
"Absolutely amazing! No AI, or robots I got a real person right away. Very helpful and got me a much better rate than my last company! Highly recommend!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Matt Oliver

January 6, 2026

5  out of  5
rating by Matt Oliver
"David was so helpful and patient. Really made it easy on me and was very informative."
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Angela Levi

December 12, 2025

5  out of  5
rating by Angela Levi
"Todd Puckett has been great to work with. He’s helpful, responsive, and always makes sure we understand our options. We’ve had a really good experience overall and feel well taken care of."
We responded:
"Angela & Joe, thanks for the kind words and coming back to us after a brief stint away. You recently had a first hand experience why its good to have the right coverage!✝️ Merry Christmas!"
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zobo and bozo Davoli

December 9, 2025

5  out of  5
rating by zobo and bozo Davoli
"Andrea is excellent!"
We responded:
"Thanks Joe! We think so too!!!!! We appreciate your business!"
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Deb Capozzi

November 29, 2025

5  out of  5
rating by Deb Capozzi
"Andrea was very thorough and patient. I’m so glad I called my nearby State Farm agent. I’m very pleased with the customer service and quotes I received"
We responded:
"Deb, thanks for your kind words and trusting us with your auto & home insurance! I promise we will be there to answer any questions or other needs that might come up."
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Dean Brown

November 28, 2025

5  out of  5
rating by Dean Brown
"Set up drive safe and save beacon"
We responded:
"Dean, I'm glad we could help. Thanks for your patience and trust! "
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ksrarden Rarden (Sweetie)

November 27, 2025

5  out of  5
rating by ksrarden Rarden (Sweetie)
"I am very happy with ther service I received. David was very patient and helped me alot. Andrea was a big help as well. Very pleased with the prices, insurance, just everything. Thanks guys"
We responded:
"Karen, thanks for the very kind words! We take great pride in making sure our fully licensed team takes care of the people that matter most...and thats you! We look forward to a long relationship with you!"
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Cheryl Brenner

November 26, 2025

5  out of  5
rating by Cheryl Brenner
"Both David and Todd were very knowledgable, informative and pleasant to work with. I feel they really listened to my needs. They went above and beyond helping me with my technological difficulties. I would recommend them to anyone needing insurance. They get an A+ from me."
We responded:
"Cheryl, anybody who can leave a glowing review like this has already scored a 9 out of 10 on technology skills! We appreciate your business and glad David took great care of you! "
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William Futo

November 25, 2025

5  out of  5
rating by William Futo
"Andrea was extremely helpful at providing me options"
We responded:
"William, thanks for your vote of confidence! Andrea is a great addition to our team and exemplifies our cire values! We appreciate your business!"
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Moses Sanson

November 21, 2025

5  out of  5
rating by Moses Sanson
"Great experience with State Farm. The process was smooth and easy, David valdovinos was very helpful, and I felt well taken care of. Highly recommend!"
We responded:
"Hi Moses! Thanks for the awesome review! 😊 I'm so glad you had a great experience and felt well taken care of. It's fantastic that David made everything smooth and easy for you. We really appreciate your recommendation! Reach out anytime you need help! #VehicleInsurance #GreatService #SmoothProcess #CustomerCare"
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Jessica Lemus

November 21, 2025

5  out of  5
rating by Jessica Lemus
"I had an amazing experience with State Farm. All my needs were met, and the entire process was smooth from start to finish. David Valdovinos was incredibly friendly, helpful, and patient. He answered all my questions, guided me through each step, and made everything feel easy. I truly appreciate the quality of service he provided and highly recommend State Farm."
We responded:
"Hi Jessica! Thank you for sharing your wonderful experience with State Farm! 🌟 We're delighted to hear that David provided exceptional service, meeting all your needs with friendliness and patience. It's fantastic that the process was smooth and easy for you. Your recommendation means a lot to us, and we're here whenever you need assistance. #ExceptionalService #SmoothProcess #CustomerSatisfaction #HighlyRecommended"
Profile photo of Alexandra Bartholomew

Alexandra Bartholomew

November 13, 2025

5  out of  5
rating by Alexandra Bartholomew
"andrea miller went to great lengths to get my 3 cars and homeowners policies to all coincide to 2 biannual dates for ease of acct'ing for me. it took her some work, but she succeeded and i was very impressed. you don't typically expect service like this from big corporations and businesses. they are a good team there"
We responded:
"Thank you, Tim, for your fantastic 5-star review! We're thrilled to hear that Andrea Miller and our team at the Todd Puckett State Farm agency in Sandusky, Ohio, provided exceptional service by coordinating your vehicle and homeowners insurance policies to fit your needs. At our local State Farm office, we strive to deliver personalized, customer-focused insurance solutions, including property insurance and vehicle insurance, all at reasonable prices. Your satisfaction and positive feedback motivate us to continue offering outstanding service to the Sandusky community. Thank you for choosing Todd Puckett State Farm — your trusted partner for homeowners and auto insurance!"
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frederick robertson

October 31, 2025

5  out of  5
rating by frederick robertson
"I'm Truely satisfied with the Professional work ethic and experience of the company and staff of Statefarm and agent at the Todd Puckett location!! I will recommend new clients to this company. No doubt! Thank you very much for your service."
We responded:
"Fredrick, Thank you so much for your kind words and 5-star review! At the Todd Puckett State Farm agency in Sandusky, Ohio, we pride ourselves on delivering professional, reliable, and personalized insurance services to our valued clients. Your satisfaction with our work ethic and experienced team means the world to us. We’re committed to providing top-notch auto insurance, home insurance, life insurance, and business insurance solutions tailored to meet your needs. We truly appreciate your recommendation and look forward to serving you and new clients in the Sandusky community for years to come. Thank you again for trusting Todd Puckett State Farm — your local insurance experts!"
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Deborah Hesselbart

October 14, 2025

5  out of  5
rating by Deborah Hesselbart
"Todd was very helpful in helping me to get a crack in my front window fixed, in a very timely manner."
We responded:
"Deborah, thanks for the shout out in Google! I'm glad we could help you get that windshield squared away quickly! We appreciate your business and thank you for trusting us with your auto insurance ."
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Donald Pitcher

October 6, 2025

5  out of  5
rating by Donald Pitcher
"Honestly Andrea just made my whole day switching to State Farm, She helped me save an incredible amount on my car insurance! would definitely recommend 10/10"
We responded:
"Thank you, Donald, for your fantastic review! 🌟 We're delighted to hear that Andrea was able to brighten your day and help you save significantly on your car insurance. Our team is dedicated to providing top-notch service, and we're thrilled to know we hit the mark with you. Your recommendation means the world to us, and we're here to ensure you continue enjoying premium coverage at a great price. If you have any questions or need further assistance, don't hesitate to reach out. Stay in touch with us using #StateFarmSavings and #AutoInsuranceExperts for more updates and tips. We appreciate your trust and look forward to serving you again! 🔗 Www.toddpuckett.com 📞 419-625-1663"
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Abigail Elizabeth

October 3, 2025

5  out of  5
rating by Abigail Elizabeth
"LISTEN, when I tell you this insurance is the best HANDS DOWN I’m definitely not lying. Todd and his team are truly the best people out there and I’m so glad I switched. They answer any questions I have and are always making sure I’m covered for whatever the situation is. 5 stars ALL DAY."
We responded:
"Abigail, your enthusiasm truly made our day! It’s fantastic to hear how Todd and the team have gone above and beyond to keep you confidently covered with the best property and vehicle insurance. We’re committed to answering every question and tailoring your coverage to fit your unique needs. Thanks for trusting us and sharing your experience—here’s to many more years of excellent service! #InsuranceYouCanTrust #PersonalizedCoverage #FiveStarService #PropertyAndVehicleInsurance"
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veronica jones

September 12, 2025

5  out of  5
rating by veronica jones
"I have used this agent for 3 years now, being a long time State Farm Customer even before switching to Todd I can appreciate the great service always provided by their team! They reach out when needed and are always available for my many questions. Thanks tothe Entire Team!!"
We responded:
"Thank you so much, Veronica! We’re honored to have your trust and loyalty over the past three years. Providing exceptional service and being available for all your questions is our top priority. We truly appreciate your kind words and look forward to continuing to support you as a valued State Farm customer. Thanks to you and the entire community for choosing us! #CustomerLoyalty #ExcellentService #StateFarmAgent #TrustedSupport"