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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Derek Davies

March 11, 2023

1  out of  5 rating by Derek Davies
"Terrible insurance they will at random raise your rates thru no fault of your own"


January 6, 2023

5  out of  5 rating by NARENDRA ACHANTA
"I’ve had a great experience with switching my auto insurance to State farm! Michelle was super friendly and patient and explained me everything and compared to my current plan! She compared everything and gave me the best possible coverage! Definitely recommend 💯"

Techstuff1 1

January 3, 2023

5  out of  5 rating by Techstuff1 1
"Outstanding Support and Service with exceptional personalities that helped me make a more informed decision on my needs. Extremely pleased from start to finish."

Kevin Perry

December 28, 2022

5  out of  5 rating by Kevin Perry
"Hands down, Todd and Megan with State Farm Insurance in Sandusky Ohio have gone well above expectations, friendly and very timely in all the questions I'd had. Very knowledgeable and guided all my questions regarding my car, home and umbrella' policies. Glad I have them for my insurance needs. Thanks again."

Tyson Barker

October 21, 2022

5  out of  5 rating by Tyson Barker
"Easiest insurance transition with the best customer service possible, highly recommend Todd and his agency."

Cherle Trimarche

September 30, 2022

5  out of  5 rating by Cherle Trimarche
"Nice staff very helpful"

Ashley Tucker

September 7, 2022

5  out of  5 rating by Ashley Tucker
"Highly recommended! Michelle and her team helped my family and I every step of the way with switching our auto and home insurance to best fit us. She was very patient with us and caring. Thank you!"

Giovanni James

September 1, 2022

5  out of  5 rating by Giovanni James
"Friday night i got my new car and i messaged Michelle around 6pm on a Friday, the office was closed and i was trying to come up the next day to get insurance coverage. She had texted me about 8pm that she was in the office, with concern asked if everything was okay. I had informed her of the situation and she was willing to file the paperwork needed and even sent me updated cards for both of my vehicles."

Nicole Hoaglin

August 30, 2022

5  out of  5 rating by Nicole Hoaglin
"Todd and staff are fantastic! I highly recommend them!"

Richard Campbell

July 29, 2022

5  out of  5 rating by Richard Campbell
"Everyone in his office is great. They are always friendly and willing to help any way they can."

Sue Plumb

July 14, 2022

5  out of  5 rating by Sue Plumb
"Always helpful and friendly service. Have been a customer for many years."

John Mezatasta

July 13, 2022

5  out of  5 rating by John Mezatasta
"Friendly staff, excellent customer service. Very pleased. Megan treated us with kindness, respect and dignity which is all we ask for."

Eugene Salvino

July 11, 2022

5  out of  5 rating by Eugene Salvino
"I was in the need for Auto and Renters insurance. I was referred to Michell Steckel. Michelle was a very professional and thorough agent. She asked questions about my situation other assets and collectibles. She was able to provide coverage for a small gun collection and a liability umbrella. Neither of which I would have never considered without her consultation. I work in sales and it was nice to deal with someone who is genuine about your needs and concerns. Sincerely, Gene Salvino"

haley gresh

June 30, 2022

5  out of  5 rating by haley gresh
"Great customer service. Wonderful team that goes above & beyond for their customers!"

Donna Dresser

June 30, 2022

5  out of  5 rating by Donna Dresser
"Outstanding customer service! Both my kids were in car accidents on the same day and Todd was very helpful, caring, and efficient expediting solutions to a complicated situation."

johnnie ellington

June 28, 2022

5  out of  5 rating by johnnie ellington
"I had a amazing experience with state farm and Michelle Steckel Multi-Line Specialist State Farm.It was such a joy having someone trying their earnest for a customer.Customer satisfaction is so lacking today it was a joy having people working for a client because they want there business and they earn my business. Once again thank you and I appreciate your hard work...A happy customer."

maria duskin

June 15, 2022

5  out of  5 rating by maria duskin
"This business STAYS on top of purchases and add ons to our existing always uncomplicated and fast to take effect.. We have full coverage on all our vehicles and the payments are fair ..Claims are just as easy.. Megan is kind patient, efficient ,and considerate.. I would say.. THANK YOU.. and 100 STARS for their service and care.."

Vanessa Lynn

June 2, 2022

5  out of  5 rating by Vanessa Lynn
"Everytime I call the office, Michelle is always so pleasant, she answers all my questions and takes care of any policy changes I need right away. If I need something emailed she has always got it taken care of before our call even ends. Michelle makes taking care of insurance easy when she has all the answers!!!"

Tom Laughlin

May 23, 2022

5  out of  5 rating by Tom Laughlin
"The process was done very professionally and very fast the staff has to be the best and friendliest would give 10stars if I could would recommend state farm to anyone"

Amy Lowery

May 18, 2022

5  out of  5 rating by Amy Lowery
"Michelle responds to my business insurance needs asap. Greatly appreciated."

Antonio Hardin

May 16, 2022

5  out of  5 rating by Antonio Hardin
"Very efficient!! Michele is amazing..and helpful! I been insured here for over 10 years"

Michael Crnjak

May 12, 2022

5  out of  5 rating by Michael Crnjak
"I’ve always had State Farm they have always been polite they’ve always answered all my questions. I feel at times they go above and beyond the duty of their job they help save me money and I’m grateful for that thank you Todd Puckett and State Farm."

Itz Gypsy

May 12, 2022

5  out of  5 rating by Itz Gypsy
"Always there when you need them! Very polite staff, been insured with them for years and no issues what so ever. Way better rates then most as well. Check them out if you need some insurance:)"


December 7, 2021

5  out of  5 rating by LaQuana
"Service is excellent. The few times I needed immediate help (today in fact), Todd handled an ongoing situation for me in minutes. Service has always been prompt too."

Michael Kirksey

September 16, 2021

5  out of  5 rating by Michael Kirksey
"Just went there for some car insurance quote and signed on with them."