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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Maschari

May 2, 2024

5  out of  5 rating by Megan Maschari
"Quick and easy experience with Andrew Hill!! He was very helpful and knowledgeable. Would recommend!!"
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Elizabeth Stierhoff

April 13, 2024

5  out of  5 rating by Elizabeth Stierhoff
"Excellent service. There for you whether it be a claim or a question or anything else."
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Jaret Harrison

April 2, 2024

5  out of  5 rating by Jaret Harrison
"Usually I deal with michelle and she is amazing. Anytime I need anything done she gets it done immediately and or gets back to be very quickly Very happy with the service"
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Rachel Dauch

April 2, 2024

5  out of  5 rating by Rachel Dauch
"Thank you Michelle for taking the time to meet with me and reviewing all of our policies. The suggestions that you made will help save us money and keep our businesses and personal property protected."
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mayson harkelroad

March 30, 2024

5  out of  5 rating by mayson harkelroad
"Drew was very knowledgeable on the different types of insurances I was looking for. He got me a homeowners quote that outshined all the rest when I checked fellow competitors. Any questions I had, he answered in a way that I could understand, and if there was something he was unsure on, he would take the time to get the answer. I was skeptical going into the process but he made it very comfortable and easy for me, I highly recommend and thank you again for the excellent service!"
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Erika Mowel

March 5, 2024

4  out of  5 rating by Erika Mowel
"Michelle was a great help and made the process pleasurable. The money I am saving makes me happy."
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Durond Clark

March 5, 2024

5  out of  5 rating by Durond Clark
"Michelle S. was extremely helpful and knowledgeable! She was instrumental in getting me and my family set up with the right insurance plan for our needs. Thanks again! You saved the day!"
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Seth Harp

February 29, 2024

5  out of  5 rating by Seth Harp
"Drew was great and very helpful"
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Cory Burch

February 28, 2024

5  out of  5 rating by Cory Burch
"Great staff, and great coverage. I shopped around the area for quotes, and by far the best bang for my buck!"
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Adrian Yerdon

February 19, 2024

5  out of  5 rating by Adrian Yerdon
"I've been with this office since my first car at 16 and they have been the best! Very knowledgeable, friendly and outgoing, and always a phone call away. I never feel bad asking a million questions, because they always have the right answers every time. Be sure to ask for Drew if you ever need anything; he's been the biggest help and a standout guy throughout my latest insurance process. If you're looking for an office with friendly, helpful and reliable people, this is the place for you!"
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Debra Arthur

February 14, 2024

5  out of  5 rating by Debra Arthur
"Everyone here is knowledgeable helpful caring and so personable!!! They always answer my questions with speed and respectfully! Thank you Michelle Steckel for your guidance!"
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Carissa Cruz

February 8, 2024

5  out of  5 rating by Carissa Cruz
"Ashley Leslie is amazing!!! She is attentive, always willing to help and will go the extra mile for you! 10/10"
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February 8, 2024

5  out of  5 rating by Jaytmod
"I have used State Farm -Todd Puckett for 8 years. He has insured all my vehicles and several homes. I still use him even though I moved to Columbus 4 years ago. Michelle is great!!! Anytime I need something, I drop her an email or phone call and she takes care of it. I would highly recommend using Todd’s State Farm Agency."
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Yvonne Jones

February 8, 2024

5  out of  5 rating by Yvonne Jones
"Michele Steckel at Todd Puckett State Farm is one of the nicest people I’ve dealt with. Everyone at Todd’s office has been very helpful with all of our family needs."
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Lynn Brown

February 8, 2024

5  out of  5 rating by Lynn Brown
"She was bomb and I’m glad she didn’t forget about me"
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Amanda Klemme

February 7, 2024

5  out of  5 rating by Amanda Klemme
"Awesome team help get you organized with everything Make sure you didn't miss anything they explain everything very thorough highly recommend and there's no hidden fees"
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Vicki Macina

February 7, 2024

5  out of  5 rating by Vicki Macina
"Everyone is very nice and helpful when I ask questions on my policies, every time."
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Bud Wright

February 2, 2024

5  out of  5 rating by Bud Wright
"Todd and his team give me great customer service every time I visit. Highly recommend this agency!"
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Toni DeLuca

January 26, 2024

5  out of  5 rating by Toni DeLuca
"Bought a new used car. Todd got me a temporary insurance card in two days👍"
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Nicole Evers

January 24, 2024

5  out of  5 rating by Nicole Evers
"I called just to get some quotes. Ashley was very helpful and knowledgeable at her job. Thanks for being awesome and answering all my questions."
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Tiffany Lake

January 18, 2024

5  out of  5 rating by Tiffany Lake
"Nothing but great things to say about this office! I called in frantic but Ashley quickly calmed & solved my issues! Thank you Ashley so very much for your help setting up my home insurance policy!"
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kyrstin birmingham

January 18, 2024

5  out of  5 rating by kyrstin birmingham
"Ashley helped me update my homeowners insurance policy to be sure I was fully covered!"
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Luke Zahniser

January 17, 2024

5  out of  5 rating by Luke Zahniser
"I just leased a new car and their agent Drew Hill helped me get an auto policy. The process was very smooth, they offered me the best rate, and I appreciate the personalized service. If you're considering this branch of State Farm for your insurance needs, I would recommend exploring their options based on my positive encounter!"
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Jay Dank

December 7, 2023

5  out of  5 rating by Jay Dank
"If you have not switched, what are you waiting for! I Went from progressive $300 a month for just 2 cars to State Farm $286 a month for 2 cars, 5th wheel camper, my house and a atv all full coverage and best coverage!! I am thankful I switched! Thank you Todd Puckett and your staff for all you do with standing at your clients side when needed!! 💪🤜🤛💪"
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Suzanne Keaton

November 18, 2023

5  out of  5 rating by Suzanne Keaton
"I am soo thankful for Todd and his team! They are so kind, and knowledgeable people. I came into a small accident with my car, took it to a collision center to have fixed.I had major problems with people at center keeping my car way beyond a reasonable time frame for it to be fixed. Time was so long that I ran out of insurance money for the rental car; now I have to pay for rental car. I spoke with Todd about my frustrating situation. Todd went above and beyond to help me with this situation. I am amazed and so grateful for whatever conversations Todd had with those poeple. Hopefully these people will be true to their word, and I'll have my car back in a couple of days. Todd also helped me save some money in the situation. I thank God also for sending me to Todd's State Farm Company for my car and rental needs. If you are looking for great car and rental policies, I highly recommend you speak with anyone at Todd Puckett's State Farm Agency in Sandusky, Ohio. You will be well pleased- 10 stars for Todd and team!"