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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kylah Bryce

August 23, 2023

5  out of  5 rating by Kylah Bryce
"Michelle did an amazing job taking my bill down by more than half the payment! Highly recommend her"

Angela Dunlap

July 31, 2023

5  out of  5 rating by Angela Dunlap
"Michelle made the process of switching companies very smooth and hassle free."

Tabitha Chavarria

July 21, 2023

5  out of  5 rating by Tabitha Chavarria
"Michelle was able to find me a lower rate and better coverage"

Brenda Linville

May 25, 2023

5  out of  5 rating by Brenda Linville
"We could not have asked for anyone better. Michelle Steckel went above and beyond to help us understand each and every question we may have had and got us into the policies we need for our home and vehicles. I will highly recommended her! ! Again Michelle thank you for all that you have done.The Linville Family."

Alex Clair

April 27, 2023

5  out of  5 rating by Alex Clair
"Michelle was absolutely amazing! I love that she was kind, prepared and she also was not pushy like I've experienced from other people! Absolutely amazing service. Thank you so much!"

Nathan Maynard

April 26, 2023

5  out of  5 rating by Nathan Maynard
"Very professional and informative! Michelle was especially helpful and friendly. An overall great experience, highly recommend!"

Joyce Crosby

April 11, 2023

5  out of  5 rating by Joyce Crosby
"As I entered the office I was greeted by a very nice Receptionist, the office was clean, I was offered a cold drink or coffee, that was a special surprise. I meet with Michelle Steckel she was professional, she went through the process bcuz I was seeking homeowners and car insurance. Michelle identified a bundle plan that matched my needs. I entered the office with questions and notes she answered them all. She went beyond and over bcuz I had notes of excellent credit and and driving record but I think still if I didn't she was going to help find discounts to meet my needs. As you can see I'm not short for words or purchasing my insurance at Todd W. Pukett- State Farm office. Once my policy takes effect I will surely be back to let ya'll know how everything goes. PSA.. I EVEN TOOK A PICTURE 📸 WITH JAKE🫶🏾😁 *UPDATE* I received/reviewed my policies did the State Farm "Drive safe + Save app. Everything went well! ☆☆☆☆☆"

john radcliff

April 7, 2023

5  out of  5 rating by john radcliff
"Todd Puckett is a great agent and always has the answers to my questions. Highly recommend!!!!"

Chase Thornton

April 6, 2023

5  out of  5 rating by Chase Thornton
"Michelle was phenomanal! Was very kind and straight to the point, explained everything super clearly!"

Tracey Fulton

April 4, 2023

5  out of  5 rating by Tracey Fulton
"I cant say enough about this agency! Megan went above and beyond to get a policy to accommodate our needs. Her professionalism and communication are top notch! If you are looking for a new agent I highly recommend this team! Thank you happy customer!"

Mike Sob

March 31, 2023

5  out of  5 rating by Mike Sob
"I always pay the Bill at Todd Puckett's Office. I always get a good reception there. I feel at ease there."

Sarah Cooley

March 31, 2023

5  out of  5 rating by Sarah Cooley
"I called in to get information on insurance and Ashley was super helpful and friendly!"

Amanda Harris

March 28, 2023

5  out of  5 rating by Amanda Harris
"Todd and Michelle are super nice and very knowledgeable!"

Alex Tucker

March 27, 2023

5  out of  5 rating by Alex Tucker
"Great place to get insurance. Ask for Michelle she was a big help in getting my insurance cut in half .. thank you"

Ashley Leslie

March 23, 2023

5  out of  5 rating by Ashley Leslie
"Megan Miller was so kind and helped me get insurance. There’s no one better! I wish I could give her 10 stars"

Sarah Kinn

March 23, 2023

5  out of  5 rating by Sarah Kinn
"I called to get quotes about switching my home and auto insurance over to them. Ashley was very friendly and helpful! She connected me to he person I needed (Michelle) for my quotes! Very helpful staff! I am going to switch to them for my insurance needs!"

Ashley Jones

March 23, 2023

5  out of  5 rating by Ashley Jones
"Ashley was such a great help. I had called the wrong office but she was still able to answer all my questions."

gerald doyle

March 21, 2023

5  out of  5 rating by gerald doyle
"Very friendly, they go out of there way to please."

Dacota Mattox

March 15, 2023

5  out of  5 rating by Dacota Mattox
"They are doing great. Especially Megan she is the one I have work with the me most"

Anthony Muscioni

March 15, 2023

5  out of  5 rating by Anthony Muscioni
"Ashley was very helpful with me find out how to get my car towed on my insurance! Very easy and I didn’t have to do a thing!"

Ryan Sigurdson

March 15, 2023

5  out of  5 rating by Ryan Sigurdson
"Choosing Todd Puckett as my family's State Farm rep has been the best decision I've made!! I contacted his office and spoke to him personally after hitting an object in the road which ended up destroying my tire and the mechanics around it. I was set up with towing to my place of choice and the next morning I was contacted by Ashley from Todd's office where she set me up on a conference call with the claims department. It has only been 2 days since the incident and my vehicle has been evaluated and is now in the process of being fixed!! I could not ask for a better Rep than Todd and those in his office, they have earned a family of life long clients!!! Thanks and I love you guys!! Ryan Sigurdson"

Tiyanna d

March 15, 2023

5  out of  5 rating by Tiyanna d
"I spoke with Michelle about my car insurance quote and she explained everything to me piece by piece! Very sweet & very helpful. She got me the best coverage for myself and my family! 10/10 would definitely recommend, thanks Michelle :)"

Derek Davies

March 11, 2023

1  out of  5 rating by Derek Davies
"Terrible insurance they will at random raise your rates thru no fault of your own"


January 6, 2023

5  out of  5 rating by NARENDRA ACHANTA
"I’ve had a great experience with switching my auto insurance to State farm! Michelle was super friendly and patient and explained me everything and compared to my current plan! She compared everything and gave me the best possible coverage! Definitely recommend 💯"

Techstuff1 1

January 3, 2023

5  out of  5 rating by Techstuff1 1
"Outstanding Support and Service with exceptional personalities that helped me make a more informed decision on my needs. Extremely pleased from start to finish."