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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harry Fleming

Harry Fleming

July 2, 2025

5  out of  5
rating by Harry Fleming
"Both pleasant and knowledgeable"
We responded:
"Harry, thanks for the kind words! Those two words capture the essence of my agency and my team!"
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Chelsie Smith

May 15, 2025

5  out of  5
rating by Chelsie Smith
"The agents in this office are prompt, personable, and incredibly helpful. They literally saved me hundreds of dollars that I was overpaying Geico for my auto policy and I am still getting WAY more coverage. Wish I had called you guys soo much sooner than I did. Thanks for being great at what you do! Special thanks for Andrea and Todd! You guys are exceptional."
We responded:
"Hi Chelsie! ๐ŸŒŸ Thank you so much for your kind words! Weโ€™re thrilled to hear that our team, especially Andrea and Todd, could help you save some hard-earned cash while providing you with even better coverage. ๐Ÿ’ฐ๐Ÿš— Itโ€™s always our mission to turn frowns into smiles and make insurance feel a little lessโ€ฆ well, insurance-y! ๐Ÿ˜„ Our goal is to make the insurance process as smooth as possible, and your feedback truly brightens our day! If you ever need anything else or just want to chat about your coverage, donโ€™t hesitate to drop by! Weโ€™re here to help!"
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stephanie meinzer

May 6, 2025

5  out of  5
rating by stephanie meinzer
"Andrea was great - very helpful in setting up insurance for all our needs! Thanks Andrea and Todd for the great service!"
We responded:
"Stephanie, I'm pleased to hear that Andrea was a great help to you! It doesn't come as a big surprise :0). We are glad you are with us here at Todd Puckett State Farm and look forward to helping you for years to come!"
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Denese Hall

April 22, 2025

5  out of  5
rating by Denese Hall
"Took time out 2 explain the drive safe discount & how it works. I am impressed with the service & rate I have received. D. Hall"
We responded:
"Denese, thanks for the kind words and for taking advantage of all the discounts that we have to offer here in Sandusky at the Todd Puckett State Farm Agency. We are happy to have you as one of our trusted policy holders! Drive Safe!(& Save!)๐Ÿ˜"
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Mary Schaefer

April 18, 2025

5  out of  5
rating by Mary Schaefer
"Todd is very helpful with planning.My insurance and financial needs!"
We responded:
"Mary, its been our pleasure to help meet your insurance and financial services needs. Looking forward to many more years down the road."
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Sharon Rahrig

April 17, 2025

5  out of  5
rating by Sharon Rahrig
"Todd's great, he gets me the best deals he can always. Always cheerful and friendly. Love doing business with him."
We responded:
"Sharon, thanks for the great vote of confidence! We're very grateful to have a dedicated customer like you! Thanks for trusting ask for all your auto, home & life insurance needs!"
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Jon Brennan

April 9, 2025

5  out of  5
rating by Jon Brennan
"Always awesome"
We responded:
"Jon, Thanks for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamea Coleman

April 8, 2025

5  out of  5
rating by Tamea Coleman
"Wonderful service Andrea made my time super comfortable and very welcoming! Great staff!"
We responded:
"Tamea, we appreciate your review! We are delighted to know you had a great experience with Andrea. If you ever need any assistance in the future, please donโ€™t hesitate to reach out. We are here to help!"
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Joe Levi

March 21, 2025

5  out of  5
rating by Joe Levi
"Iโ€™ve lived in multiple states and cities over the last 15 years. This is by far the best local State Farm agency Iโ€™ve ever dealt with. Thank you to Todd and Andrea for all of your wonderful customer service and assistance."
We responded:
"Joe, thanks for the props for my team and the Agency. Andrea and the team work tielessly to make sure our customers are well taken care of. Let your friends know of the great service here @toddpuckettstatefarm #sandsuky#Insurance"
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Terri Hisle

February 6, 2025

5  out of  5
rating by Terri Hisle
"I just want to say that Andrea at the Todd Puckett office is wonderful. Incredibly kind, helpful, and patient. Iโ€™m looking forward to being a part of the State Farm family and having her as a point of contact really takes away all anxious feelings I may have. Thanks again for having me as a client!"
We responded:
"๐ŸŒŸ Hi Terri! Thank you so much for your wonderful review! Iโ€™m absolutely thrilled to hear that Andrea at our Todd Puckett office has been such a positive support for you. ๐ŸŽ‰โœจ Welcoming you to the State Farm family is a joy, and Iโ€™m glad to know that Andrea's kindness and patience are easing any anxious feelings you might have. Youโ€™re in great hands with her! ๐Ÿ™Œ๐Ÿ’ช Thank you for choosing us as your insurance provider. If you ever need anything, donโ€™t hesitate to reach out! Weโ€™re here for you! ๐Ÿ“ž๐Ÿ˜Š #StateFarmFamily #ClientLove"
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Aundrea Bronkowski

January 17, 2025

5  out of  5
rating by Aundrea Bronkowski
"They are really nice and helpful people to work with as far as getting insurance"
We responded:
"๐ŸŒŸ Hey Aundrea! Thank you for your awesome review! ๐Ÿ˜Š We're thrilled to hear that you found our team to be friendly and helpful in your insurance journey. ๐Ÿ™Œโœจ At our office, weโ€™re all about making insurance easy and enjoyable! If you ever have questions or need assistance, just reach outโ€”weโ€™re here for you! ๐Ÿ“ฒ๐Ÿ’ฌ Thanks for choosing us, and we canโ€™t wait to keep working with you! ๐Ÿ’–๐Ÿ’ผ #InsuranceExperts #ClientSatisfaction #HereToHelp #YourInsuranceFamily #ServiceWithASmile"
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debi alaimo

January 13, 2025

5  out of  5
rating by debi alaimo
"I can't say enough about Andrea and the entire team at the office of State Farm Insurance Agent Todd Puckett. Within the past year and one-half I have had two significant events. The first time, I totaled my car in a traumatic accident while my mother was in hospice. The only thing I had to do was go to remove my personal belongings from the car. I quickly received a check from State Farm for my 2011 Lexus. I was able to replace my car with the same year and model with the check provided by State Farm. More significantly, in December of 2024, my Lexus was parked in the street and was totaled by a driver who was not watching the road. This was covered by the other driver's Insurance company, which gave me a whole new and not pleasant experience. Although State Farm wasn't responsible for the accident, I can't tell you how many times I called Andrea and the rest of the team to ask question after question after question. They calmed me, guided me and encouraged me through a very unfair and time-demanding experience. In the end, I was able to get a little more than they offered for a car that was in mint condition. To replace my car cost me an additional $3,000. People are pretty quick to write bad reviews. I just wanted to take a minute to thank Andrea and the entire staff at Todd Puckett's office for being fair, quick to respond, kind, helpful and ALWAYS generous with their time. When I think that, during the loss of my mother, these individuals took care of everything to do with my accident. It is such a stark contrast from the treatment and run around I received from a company whose client smashed into my parked car. Even then, Andrea and the entire team had my back. You couldn't pay me to switch carriers or agents."
We responded:
"Debi, Thank you for your wonderful review. We are deeply touched by your kind words about Andrea and our team. Knowing we could support you during such a challenging time, especially with accidents and the loss of your brother, is immensely gratifying. We're committed to treating our clients like family, ensuring guidance and support through difficult and confusing insurance matters. We're honored by your trust and loyalty. Please know we're always here for you. Warm regards, The Todd Puckett State Farm Team"
Profile photo of Ann Brown

Ann Brown

January 6, 2025

5  out of  5
rating by Ann Brown
"I love these ppl. Andrea will go above and beyond for you. She just saved my Mom over $100.00 a month insurance. Within a matter of minutes. Happy to call them my insurance agents."
We responded:
"Ann, thanks for tiur kind words and the excitement behind them! Andrea and my team brung their "A" game everday! Glad we were able to help your mom out. We're happy to call you our customer!๐Ÿ˜Ž๐Ÿ˜Žโญโญโญโญโญ"
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Katherine Pierozak

December 10, 2024

5  out of  5
rating by Katherine Pierozak
"State Farm has been here for us without hesitation when someone hit my Jeep, smooth resolve. We also wrapped our homeowners with our policy. Michelle and Todd are very prompt to answer any questions we have. Have been with them for over 10 years and very satisfied."
We responded:
"๐ŸŒŸ Thank you for your fantastic feedback, Katherine! We're so glad to hear that State Farm has been there for you during tough times, like the incident with your Jeep. It's great to know that Michelle and the team have provided you with prompt support and seamless solutions for both your auto and homeowners policies. Your loyalty over the past decade means the world to us! Hereโ€™s to many more years of excellent service! ๐Ÿš—๐Ÿก #CustomerSatisfaction #InsuranceYouCanTrust #DecadeOfService #StateFarmFamily"
Profile photo of Sue Stovall

Sue Stovall

December 9, 2024

5  out of  5
rating by Sue Stovall
"I absoutely LOVE my gal, Michelle!! Kind and honest--we will start there! She knows the industry well, found me the best coverage at the lowest price, and keeps up with me without pressuring me to purchase unnecessary coverage. Makes me feel like I'm her only customer!! Call her--you won't be sorry!"
We responded:
"๐ŸŒŸ Thank you so much for your glowing review, Sue! We're thrilled to hear that Michelle has provided you with such exceptional service. Her dedication to finding the best coverage at the best price truly sets her apart! Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We can't wait to continue serving you! ๐Ÿ“ž๐Ÿ’ผ #CustomerLove #InsuranceExpert #BestCoverage #ClientFocused"
Profile photo of Lenny Williams

Lenny Williams

December 5, 2024

5  out of  5
rating by Lenny Williams
"Andrea was very helpful going over my policies and explaining updates to me and assisting me with decisions on coverages and different options. Andrea made this process easy for me and she was very informative and professional."
We responded:
"๐ŸŒŸ Hi Lenny! Thank you for your wonderful review! Weโ€™re so glad to hear that Andrea was able to make your insurance experience as smooth as butter! ๐Ÿงˆโœจ Her dedication to providing clear explanations and guidance on your policies truly reflects our commitment to excellent customer service. If you ever have more questions or need assistance down the road, remember, weโ€™re just a call away! Enjoy the peace of mind that comes with great coverage! ๐Ÿ˜Š Todd Puckett State Farm #InsuranceHelp #CustomerService #InsurancePolicies #PeaceOfMind #InsuranceExpert #HelpfulTeam #InsuranceMadeEasy #StateFarm #Informative #ProfessionalService"
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Anastasia Smith

December 3, 2024

5  out of  5
rating by Anastasia Smith
"I was buying a car off Carvana and was forced to get car insurance through root. For full coverage, they were trying to charge me $227 monthly. So I decided to call up to State Farm to get a quote! Andrea was more than helpful, not only did she get me full coverage for cheaper but I was also able to add rental insurance for the same price I was paying for just car insurance through root. She is very sweet, she made buying car insurance simple, convenient and fast! not to mention the savings and bundling!!! THANK YOU ANDREA!!!!!"
We responded:
"๐ŸŒŸ Hi Anastasia! Thank you for your fantastic review! Weโ€™re thrilled to hear that Andrea was able to help you save big while making the car insurance process a breeze! ๐Ÿš—๐Ÿ’จ Itโ€™s always a win-win when you can bundle your coverage and keep more money in your pocket. Your kind words about our service mean the world to us! If you ever need assistance in the future or have more insurance questions, donโ€™t hesitate to reach out. Happy driving, and enjoy those savings! ๐Ÿฅณ Todd Puckett State Farm #CarInsurance #InsuranceSavings #StateFarm #CustomerService #InsuranceQuotes #Bundling #HappyCustomers #CarBuying #InsuranceMadeEasy #Savings #RentalInsurance"
Profile photo of Joseph Jones

Joseph Jones

November 27, 2024

5  out of  5
rating by Joseph Jones
"The best. They are great to their people and really look after you."
We responded:
"Joseph, we appreciate your vote of confidence and letting us know we are the best! Here at Todd Puckett State Farm, we try our best to look after ALL of our customers. Have a great Thanksgiving weekend!๐Ÿฆƒ๐Ÿฆƒ๐Ÿ—"
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Marissa Griffin

November 26, 2024

5  out of  5
rating by Marissa Griffin
"Drew was an awesome help & deserves a raise lol but seriously thank you guys soo much i really appreciate it ! :)"
We responded:
"๐ŸŒŸโœจ Hello Marissa! โœจ๐ŸŒŸ We're absolutely thrilled to hear that Drew was your knight in shining armor! ๐Ÿฆธโ€โ™‚๏ธ๐Ÿ’– Your kind words mean the world to us! ๐ŸŽ‰ We're definitely considering that raise! ๐Ÿ˜„๐Ÿ’ฐ Thank you for taking the time to share your experience; it truly brightens our day! If you ever need more awesome help, you know where to find us! ๐Ÿš€๐ŸŒŸ Stay fabulous! ๐Ÿ’ซ๐Ÿ’œ โ€” Your Team at Todd Puckett State Farm!"
Profile photo of Drew Long

Drew Long

November 20, 2024

5  out of  5
rating by Drew Long
"Just had a review of all of my insurance coverage with Todd Puckett of state farm insurance. He was very professional and knowledgeable. I have been with State Farm for many years and have been very satisfied with my service from them"
We responded:
"Drew, thank you so much for your glowing review! I appreciate you coming in to review your coverages and glad it was a positive experience. ๐Ÿ™Œ Our professionalism and knowledge are what we strive for at State Farm! ๐Ÿ’ผโœจ We appreciate your loyalty over the years and are so glad to know youโ€™ve been satisfied with our service. If you have any further questions or need assistance, donโ€™t hesitate to reach out! We're here for you! ๐Ÿš€๐Ÿ’™ #StateFarmFamily #InsuranceExcellence"
Profile photo of Mike Keating

Mike Keating

November 20, 2024

5  out of  5
rating by Mike Keating
"Very welcoming, professional office environment. Very knowledgeable and accommodating people. Thoroughly and easily explain things so you have a clear understanding."
We responded:
"๐ŸŒŸ Thank you, Mike! We appreciate your fantastic review! We're delighted to hear that you found our office environment welcoming and professional. ๐Ÿคโœจ Our team is dedicated to providing knowledgeable and accommodating service, ensuring that everything is explained clearly for your understanding. ๐Ÿ“š๐Ÿ’ก Your feedback motivates us to keep delivering the best experience possible! If you have any more questions or need assistance, feel free to reach out. Weโ€™re here to help! ๐Ÿ™Œ๐Ÿ˜Š #CustomerService #InsuranceExperts"
Profile photo of De de

De de

November 20, 2024

5  out of  5
rating by De de
"The agent and all his staff was very helpful with all my questions and my agent fully explained the contents of my policy and what I was covered for. I was also pleased with the price for my policy and would recommend state farm to my friends and family. Thank you so much for your help and kindness"
We responded:
"๐ŸŒŸ Thank you so much for your wonderful review, Dede! Weโ€™re thrilled to hear that me and the team were able to assist you with all your questions and explain your policy thoroughly. ๐Ÿ™Œ Your satisfaction is our top priority, and weโ€™re glad you found a policy that fits your needs at a great price! ๐Ÿ’ฐโœจ We truly appreciate your recommendation to friends and family. If you have any more questions or need assistance in the future, donโ€™t hesitate to reach out. Thank you for choosing State Farm! ๐Ÿš€โค๏ธ #CustomerSatisfaction #InsuranceExcellence"
Profile photo of Lisa Ransom

Lisa Ransom

November 15, 2024

5  out of  5
rating by Lisa Ransom
"Shout out to Andrea at Todd's office for A+ service! She has been wonderful assisting us with our claim! I highly recommend Todd Puckett's agency for friendly and caring State Farm insurance needs."
We responded:
"Lisa, thank you so much for your glowing review! ๐ŸŒŸ We're thrilled to hear that Andrea provided you with A+ service! ๐Ÿ™Œ At Todd Puckett's agency, we pride ourselves on delivering friendly and caring assistance for all your State Farm insurance needs. ๐Ÿ ๐Ÿš— Your recommendation means the world to us! ๐Ÿ’– If you ever need further assistance, we're here for you! #CustomerSatisfaction #StateFarmInsurance #ExceptionalService ๐Ÿ˜Š"
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Rhonda R

November 12, 2024

5  out of  5
rating by Rhonda R
"Been with State Farm since we moved here 25 yrs ago. My 1st agent was with Gary Ontko..but he retired and I was suggested to go with Todd. No regrets since then. Top notch, professional people, who are very eager to satisfy. Have had a few accidents (not our fault) along they way. They are very helpful and guide you through the process from start to finish."
We responded:
"Rhonda, we appreciate your kind comments. More importantly we appreciate your loyalty to State Farm for over 25 years! Looking forward to keeping you safe for the next 25!"
Profile photo of Brandon Wilson

Brandon Wilson

November 11, 2024

5  out of  5
rating by Brandon Wilson
"I would recommend Todd pucket State for to anyone. My experience with this group has been absolutely amazing. I would like to give a special shout out to Andrea as she has went above and beyond to help me numerous times with any and all questions I may have had. Thanks again team keep up the good work"
We responded:
"Brandon, ๐ŸŒŸ Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Todd Puckett State Farm here in Sandusky! Your recommendation means a lot to us! A special shoutout to Andrea! ๐Ÿ™Œ We're glad she was able to assist you and exceed your expectations. Our team is dedicated to providing exceptional service, and itโ€™s great to know that it made a difference for you. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, donโ€™t hesitate to reach out! ๐Ÿ“žโœจ Thanks again, and we look forward to serving you again at Todd Puckett State Farm!"