State Farm® Insurance Agent Todd Puckett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lauren Coleman
October 2, 2024
"Michelle helped me today get signed up for supplemental health insurance coverage through State Farm! She’s the best agent I’ve ever had! She was patient and answered all of my questions and had me out in no time! Thank you again Michelle!"
"Thanks for the kind words, Lauren! We're lucky to have you as a customer. Michelle is here to help with all your insurance needs, any time, any place."
Robb Toft
September 24, 2024
"Very friendly and prompt service."
"Thanks Robb! We appreciate your business and the shout out for our prompt & friendly service! 😊😊"
Lana Morelli
July 10, 2024
"Very easy to work with. Responsive, polite and productive. I would absolutely recommend!"
"Lana, 🌟 Thank you for your ⚡️ review! We're thrilled that you found us easy to work with. Our team is dedicated to being 📞 responsive, 😊 polite, and 🚀 productive. We appreciate your recommendation! #EasyToWorkWith #ResponsiveService #PoliteAndProductive #HighlyRecommended"
Andrea Wozniak
June 4, 2024
"I have recently become a customer of Todd Puckett's and I have to say I TRULY appreciate all of the support and helped I received over the phone. Walking me through my statement and the changes and even helped me find ways to save on my next statement. Definitely customer focused. Highly recommend 🙂"
"Andrea, thanks for the kind words! I'm glad our team has been there to support you with your Auto, Home and other insurance needs. We LOVE to help our customers whenever we have the opportunity.😍 "
Megan Maschari
May 2, 2024
"Quick and easy experience with Andrew Hill!! He was very helpful and knowledgeable. Would recommend!!"
"Megan, thanks for the kind for Drew and our agency regarding your auto insurance experience! We try to make sure that we answer all questions so that our customer knows what they're covered on and what they're paying for! Looking forward to serving you down the road with any other insurance needs whether it be homeowners, life insurance, or disability coverage. Welcome aboard!😊"
Elizabeth Stierhoff
April 13, 2024
"Excellent service. There for you whether it be a claim or a question or anything else."
"Liz, thanks for the very kind words! Our team is there to help with auto, ho.e or life insurance and all the complexities and service that comes with that. I appreciate your business over all these years and look forward to many more to come 😁"
Jaret Harrison
April 2, 2024
"Usually I deal with michelle and she is amazing. Anytime I need anything done she gets it done immediately and or gets back to be very quickly Very happy with the service"
"Hey Haret! Thanks for the kind words regarding Michelle and the team here at my agency. We appreciate your business and look forward to many more years!😊"
Rachel Dauch
April 2, 2024
"Thank you Michelle for taking the time to meet with me and reviewing all of our policies. The suggestions that you made will help save us money and keep our businesses and personal property protected."
"Rachel, thanks for the kind words. I'm glad you took the time to come in so she could help you out. We appreciate your business!"
mayson harkelroad
March 30, 2024
"Drew was very knowledgeable on the different types of insurances I was looking for. He got me a homeowners quote that outshined all the rest when I checked fellow competitors. Any questions I had, he answered in a way that I could understand, and if there was something he was unsure on, he would take the time to get the answer. I was skeptical going into the process but he made it very comfortable and easy for me, I highly recommend and thank you again for the excellent service!"
"Mayson, thanks for trusting us and Drew with your insurance needs! I'm glad we were able to help and be informative at the same time. I think folks should know EXACTLY what their getting before spending that hard-earned money!$$"
Erika Mowel
March 5, 2024
"Michelle was a great help and made the process pleasurable. The money I am saving makes me happy."
"Thanks Erika! What could we have done better to earn that fifth star? We are constantly striving to be the best that we can be for our customer your feedback is valuable!"
Durond Clark
March 5, 2024
"Michelle S. was extremely helpful and knowledgeable! She was instrumental in getting me and my family set up with the right insurance plan for our needs. Thanks again! You saved the day!"
"Durond, thanks for the awesome feedback! Michelle certainly knows what she's doing and makes my agency a better place every day"
Seth Harp
February 29, 2024
"Drew was great and very helpful"
"Thanks for the feedback Seth! We think Drew is great as well!!! 😁"
Cory Burch
February 28, 2024
"Great staff, and great coverage. I shopped around the area for quotes, and by far the best bang for my buck!"
"Glad to hear Cory! We try to bring value to every customer. ⭐⭐⭐⭐⭐"
Adrian Yerdon
February 19, 2024
"I've been with this office since my first car at 16 and they have been the best! Very knowledgeable, friendly and outgoing, and always a phone call away. I never feel bad asking a million questions, because they always have the right answers every time. Be sure to ask for Drew if you ever need anything; he's been the biggest help and a standout guy throughout my latest insurance process. If you're looking for an office with friendly, helpful and reliable people, this is the place for you!"
"Adrian, thanks for your awesome review! Drew is new with us and is killing it with his knowledge and customer service. This kind of feedback encourages us to continue our mission! We're glad you're with us and look forward to seeing you for many years to come! ⭐⭐⭐⭐⭐"
Debra Arthur
February 14, 2024
"Everyone here is knowledgeable helpful caring and so personable!!! They always answer my questions with speed and respectfully! Thank you Michelle Steckel for your guidance!"
"Hey Deb, thanks for the kind words for our team! We're glad your with us and I'm glad Michelle is on my team! Looking forward to continue earning your trust throughout the years! ,😁😁"
Carissa Cruz
February 8, 2024
"Ashley Leslie is amazing!!! She is attentive, always willing to help and will go the extra mile for you! 10/10"
"Thanks Carissa! Ashley is a key member of our team and is in the front line of our customer care team. We appreciate your feedback and your business!!!⭐⭐⭐⭐⭐"
Jaytmod
February 8, 2024
"I have used State Farm -Todd Puckett for 8 years. He has insured all my vehicles and several homes. I still use him even though I moved to Columbus 4 years ago. Michelle is great!!! Anytime I need something, I drop her an email or phone call and she takes care of it. I would highly recommend using Todd’s State Farm Agency."
"Hey Jay, thanks for the positive feedback! My agency is only as good as the team behind me. Michelle embodies the best part of State Farm and what our vision is for the agency. We hope to keep your business another 30 years!🏆"
Yvonne Jones
February 8, 2024
"Michele Steckel at Todd Puckett State Farm is one of the nicest people I’ve dealt with. Everyone at Todd’s office has been very helpful with all of our family needs."
"Yvonne, thanks for your kind words! Michelle is a keeper and we have an awesome team in place to help our customers. Thanks again for your feedback and we are lucky to have you as a customer as well!😊"
Lynn Brown
February 8, 2024
"She was bomb and I’m glad she didn’t forget about me"
"Lynn, she is the bomb!💣💣 Thanks for keeping it real!😁😁"
Amanda Klemme
February 7, 2024
"Awesome team help get you organized with everything Make sure you didn't miss anything they explain everything very thorough highly recommend and there's no hidden fees"
"Thanks Amanda! I've got an awesome team that helps take the guesswork out of insurance. We are glad to have you with us. Our teamwork makes the dream work! Thanks Michelle, Drew, Ashley & Katie!💪💪"
Vicki Macina
February 7, 2024
"Everyone is very nice and helpful when I ask questions on my policies, every time."
"Vicki, thanks for the kind words! We appreciate you business over the last few decades😊 We hope to keep serving you and your family for years to come!"
Bud Wright
February 2, 2024
"Todd and his team give me great customer service every time I visit. Highly recommend this agency!"
"Thanks Harold! We appreciate your visit and the trust you put in me and my team with your insurance and financial needs.🏆🏆"
Toni DeLuca
January 26, 2024
"Bought a new used car. Todd got me a temporary insurance card in two days👍"
"Thanks Toni! If it wouldn't have been the weekend you would have got it the same day!😁 We appreciate your business over the years and are glad to help anytime!"
Nicole Evers
January 24, 2024
"I called just to get some quotes. Ashley was very helpful and knowledgeable at her job. Thanks for being awesome and answering all my questions."
"Nicole, thanks for your positive feedback! We're fortunate to have Ashley on our team and we're also fortunate to have you as our customer! We appreciate you for letting us serve you and your family!👍"
Tiffany Lake
January 18, 2024
"Nothing but great things to say about this office! I called in frantic but Ashley quickly calmed & solved my issues! Thank you Ashley so very much for your help setting up my home insurance policy!"
"Tiffany, thanks for the kind words! I'm glad Ashley was able to calmly take care of your problem. Being local and available helps our customers feel more at ease...glad we could help!"