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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann Brown

Ann Brown

January 6, 2025

5  out of  5
rating by Ann Brown
"I love these ppl. Andrea will go above and beyond for you. She just saved my Mom over $100.00 a month insurance. Within a matter of minutes. Happy to call them my insurance agents."
We responded:
"Ann, thanks for tiur kind words and the excitement behind them! Andrea and my team brung their "A" game everday! Glad we were able to help your mom out. We're happy to call you our customer!๐Ÿ˜Ž๐Ÿ˜Žโญโญโญโญโญ"
Profile photo of Katherine Pierozak

Katherine Pierozak

December 10, 2024

5  out of  5
rating by Katherine Pierozak
"State Farm has been here for us without hesitation when someone hit my Jeep, smooth resolve. We also wrapped our homeowners with our policy. Michelle and Todd are very prompt to answer any questions we have. Have been with them for over 10 years and very satisfied."
We responded:
"๐ŸŒŸ Thank you for your fantastic feedback, Katherine! We're so glad to hear that State Farm has been there for you during tough times, like the incident with your Jeep. It's great to know that Michelle and the team have provided you with prompt support and seamless solutions for both your auto and homeowners policies. Your loyalty over the past decade means the world to us! Hereโ€™s to many more years of excellent service! ๐Ÿš—๐Ÿก #CustomerSatisfaction #InsuranceYouCanTrust #DecadeOfService #StateFarmFamily"
Profile photo of Sue Stovall

Sue Stovall

December 9, 2024

5  out of  5
rating by Sue Stovall
"I absoutely LOVE my gal, Michelle!! Kind and honest--we will start there! She knows the industry well, found me the best coverage at the lowest price, and keeps up with me without pressuring me to purchase unnecessary coverage. Makes me feel like I'm her only customer!! Call her--you won't be sorry!"
We responded:
"๐ŸŒŸ Thank you so much for your glowing review, Sue! We're thrilled to hear that Michelle has provided you with such exceptional service. Her dedication to finding the best coverage at the best price truly sets her apart! Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We can't wait to continue serving you! ๐Ÿ“ž๐Ÿ’ผ #CustomerLove #InsuranceExpert #BestCoverage #ClientFocused"
Profile photo of Lenny Williams

Lenny Williams

December 5, 2024

5  out of  5
rating by Lenny Williams
"Andrea was very helpful going over my policies and explaining updates to me and assisting me with decisions on coverages and different options. Andrea made this process easy for me and she was very informative and professional."
We responded:
"๐ŸŒŸ Hi Lenny! Thank you for your wonderful review! Weโ€™re so glad to hear that Andrea was able to make your insurance experience as smooth as butter! ๐Ÿงˆโœจ Her dedication to providing clear explanations and guidance on your policies truly reflects our commitment to excellent customer service. If you ever have more questions or need assistance down the road, remember, weโ€™re just a call away! Enjoy the peace of mind that comes with great coverage! ๐Ÿ˜Š Todd Puckett State Farm #InsuranceHelp #CustomerService #InsurancePolicies #PeaceOfMind #InsuranceExpert #HelpfulTeam #InsuranceMadeEasy #StateFarm #Informative #ProfessionalService"
Profile photo of Anastasia Smith

Anastasia Smith

December 3, 2024

5  out of  5
rating by Anastasia Smith
"I was buying a car off Carvana and was forced to get car insurance through root. For full coverage, they were trying to charge me $227 monthly. So I decided to call up to State Farm to get a quote! Andrea was more than helpful, not only did she get me full coverage for cheaper but I was also able to add rental insurance for the same price I was paying for just car insurance through root. She is very sweet, she made buying car insurance simple, convenient and fast! not to mention the savings and bundling!!! THANK YOU ANDREA!!!!!"
We responded:
"๐ŸŒŸ Hi Anastasia! Thank you for your fantastic review! Weโ€™re thrilled to hear that Andrea was able to help you save big while making the car insurance process a breeze! ๐Ÿš—๐Ÿ’จ Itโ€™s always a win-win when you can bundle your coverage and keep more money in your pocket. Your kind words about our service mean the world to us! If you ever need assistance in the future or have more insurance questions, donโ€™t hesitate to reach out. Happy driving, and enjoy those savings! ๐Ÿฅณ Todd Puckett State Farm #CarInsurance #InsuranceSavings #StateFarm #CustomerService #InsuranceQuotes #Bundling #HappyCustomers #CarBuying #InsuranceMadeEasy #Savings #RentalInsurance"
Profile photo of Joseph Jones

Joseph Jones

November 27, 2024

5  out of  5
rating by Joseph Jones
"The best. They are great to their people and really look after you."
We responded:
"Joseph, we appreciate your vote of confidence and letting us know we are the best! Here at Todd Puckett State Farm, we try our best to look after ALL of our customers. Have a great Thanksgiving weekend!๐Ÿฆƒ๐Ÿฆƒ๐Ÿ—"
Profile photo of Marissa Griffin

Marissa Griffin

November 26, 2024

5  out of  5
rating by Marissa Griffin
"Drew was an awesome help & deserves a raise lol but seriously thank you guys soo much i really appreciate it ! :)"
We responded:
"๐ŸŒŸโœจ Hello Marissa! โœจ๐ŸŒŸ We're absolutely thrilled to hear that Drew was your knight in shining armor! ๐Ÿฆธโ€โ™‚๏ธ๐Ÿ’– Your kind words mean the world to us! ๐ŸŽ‰ We're definitely considering that raise! ๐Ÿ˜„๐Ÿ’ฐ Thank you for taking the time to share your experience; it truly brightens our day! If you ever need more awesome help, you know where to find us! ๐Ÿš€๐ŸŒŸ Stay fabulous! ๐Ÿ’ซ๐Ÿ’œ โ€” Your Team at Todd Puckett State Farm!"
Profile photo of Drew Long

Drew Long

November 20, 2024

5  out of  5
rating by Drew Long
"Just had a review of all of my insurance coverage with Todd Puckett of state farm insurance. He was very professional and knowledgeable. I have been with State Farm for many years and have been very satisfied with my service from them"
We responded:
"Drew, thank you so much for your glowing review! I appreciate you coming in to review your coverages and glad it was a positive experience. ๐Ÿ™Œ Our professionalism and knowledge are what we strive for at State Farm! ๐Ÿ’ผโœจ We appreciate your loyalty over the years and are so glad to know youโ€™ve been satisfied with our service. If you have any further questions or need assistance, donโ€™t hesitate to reach out! We're here for you! ๐Ÿš€๐Ÿ’™ #StateFarmFamily #InsuranceExcellence"
Profile photo of Mike Keating

Mike Keating

November 20, 2024

5  out of  5
rating by Mike Keating
"Very welcoming, professional office environment. Very knowledgeable and accommodating people. Thoroughly and easily explain things so you have a clear understanding."
We responded:
"๐ŸŒŸ Thank you, Mike! We appreciate your fantastic review! We're delighted to hear that you found our office environment welcoming and professional. ๐Ÿคโœจ Our team is dedicated to providing knowledgeable and accommodating service, ensuring that everything is explained clearly for your understanding. ๐Ÿ“š๐Ÿ’ก Your feedback motivates us to keep delivering the best experience possible! If you have any more questions or need assistance, feel free to reach out. Weโ€™re here to help! ๐Ÿ™Œ๐Ÿ˜Š #CustomerService #InsuranceExperts"
Profile photo of De de

De de

November 20, 2024

5  out of  5
rating by De de
"The agent and all his staff was very helpful with all my questions and my agent fully explained the contents of my policy and what I was covered for. I was also pleased with the price for my policy and would recommend state farm to my friends and family. Thank you so much for your help and kindness"
We responded:
"๐ŸŒŸ Thank you so much for your wonderful review, Dede! Weโ€™re thrilled to hear that me and the team were able to assist you with all your questions and explain your policy thoroughly. ๐Ÿ™Œ Your satisfaction is our top priority, and weโ€™re glad you found a policy that fits your needs at a great price! ๐Ÿ’ฐโœจ We truly appreciate your recommendation to friends and family. If you have any more questions or need assistance in the future, donโ€™t hesitate to reach out. Thank you for choosing State Farm! ๐Ÿš€โค๏ธ #CustomerSatisfaction #InsuranceExcellence"
Profile photo of Lisa Ransom

Lisa Ransom

November 15, 2024

5  out of  5
rating by Lisa Ransom
"Shout out to Andrea at Todd's office for A+ service! She has been wonderful assisting us with our claim! I highly recommend Todd Puckett's agency for friendly and caring State Farm insurance needs."
We responded:
"Lisa, thank you so much for your glowing review! ๐ŸŒŸ We're thrilled to hear that Andrea provided you with A+ service! ๐Ÿ™Œ At Todd Puckett's agency, we pride ourselves on delivering friendly and caring assistance for all your State Farm insurance needs. ๐Ÿ ๐Ÿš— Your recommendation means the world to us! ๐Ÿ’– If you ever need further assistance, we're here for you! #CustomerSatisfaction #StateFarmInsurance #ExceptionalService ๐Ÿ˜Š"
Profile photo of Rhonda R

Rhonda R

November 12, 2024

5  out of  5
rating by Rhonda R
"Been with State Farm since we moved here 25 yrs ago. My 1st agent was with Gary Ontko..but he retired and I was suggested to go with Todd. No regrets since then. Top notch, professional people, who are very eager to satisfy. Have had a few accidents (not our fault) along they way. They are very helpful and guide you through the process from start to finish."
We responded:
"Rhonda, we appreciate your kind comments. More importantly we appreciate your loyalty to State Farm for over 25 years! Looking forward to keeping you safe for the next 25!"
Profile photo of Brandon Wilson

Brandon Wilson

November 11, 2024

5  out of  5
rating by Brandon Wilson
"I would recommend Todd pucket State for to anyone. My experience with this group has been absolutely amazing. I would like to give a special shout out to Andrea as she has went above and beyond to help me numerous times with any and all questions I may have had. Thanks again team keep up the good work"
We responded:
"Brandon, ๐ŸŒŸ Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Todd Puckett State Farm here in Sandusky! Your recommendation means a lot to us! A special shoutout to Andrea! ๐Ÿ™Œ We're glad she was able to assist you and exceed your expectations. Our team is dedicated to providing exceptional service, and itโ€™s great to know that it made a difference for you. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, donโ€™t hesitate to reach out! ๐Ÿ“žโœจ Thanks again, and we look forward to serving you again at Todd Puckett State Farm!"
Profile photo of Cassie Capizzi

Cassie Capizzi

November 11, 2024

5  out of  5
rating by Cassie Capizzi
"Michelle was very helpful!"
We responded:
"Cassie, thanks for the shout out! We're glad Michelle was able to help you with all of your insurance needs! ๐Ÿ˜Ž๐Ÿ’ช๐Ÿ‘ "
Profile photo of Janet Welsh

Janet Welsh

November 6, 2024

5  out of  5
rating by Janet Welsh
"When looking for home and auto insurance quotes recently, two friends recommended I call Todd Puckett's office. I had the pleasure of working with Michelle, who was personable, patient, and knowledgable. She took time to answer my questions and explain policy information. Her professionalism and timeliness preparing my quotes is greatly appreciated! I recommend calling Michelle at this State Farm office for your insurance needs!"
We responded:
"Janet, thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Michelle at Todd Puckett's State Farm office. At our State Farm agency, we pride ourselves on providing personalized and knowledgeable service for all your home and auto insurance needs. Michelle and our entire team are dedicated to delivering top-tier professionalism and attention to detail, ensuring that all your questions are thoroughly answered. Your satisfaction is our priority! For anyone seeking reliable and thorough insurance quotes in Sandusky, we invite you to call Todd Puckett State Farm and experience the exceptional service that so many of our valued clients recommend."
Profile photo of Chris Donaldson

Chris Donaldson

October 25, 2024

5  out of  5
rating by Chris Donaldson
"Always very professional and easy to work with. I highly recommend!"
We responded:
"Chris, thanks for the vite of confidence! We are grateful to have partners like you in my agancy!"
Profile photo of Deb Joiner

Deb Joiner

October 24, 2024

5  out of  5
rating by Deb Joiner
"Michelle and the team at Todd Puckett State Farm Insurance go above and beyond what is required of them. I highly recommend this insurance company to anyone I know. I am extremely pleased with my decision to switch insurance companies."
We responded:
"Deb....๐ŸŒŸ Thank you so much for your glowing 5-star review! ๐ŸŒŸ It's great to hear that Michelle and our team here at Todd Puckett State Farm Insurance have exceeded your expectations. ๐Ÿ™Œ Your satisfaction means the world to us, and we're delighted that you're pleased with your decision to switch! If you ever need anything or have questions, donโ€™t hesitate to reach out. Weโ€™re here to help! ๐Ÿ’–๐Ÿš—๐Ÿ "
Profile photo of Lauren Coleman

Lauren Coleman

October 2, 2024

5  out of  5
rating by Lauren Coleman
"Michelle helped me today get signed up for supplemental health insurance coverage through State Farm! Sheโ€™s the best agent Iโ€™ve ever had! She was patient and answered all of my questions and had me out in no time! Thank you again Michelle!"
We responded:
"Thanks for the kind words, Lauren! We're lucky to have you as a customer. Michelle is here to help with all your insurance needs, any time, any place."
Profile photo of Robb Toft

Robb Toft

September 24, 2024

5  out of  5
rating by Robb Toft
"Very friendly and prompt service."
We responded:
"Thanks Robb! We appreciate your business and the shout out for our prompt & friendly service! ๐Ÿ˜Š๐Ÿ˜Š"
Profile photo of Lana Morelli

Lana Morelli

July 10, 2024

5  out of  5
rating by Lana Morelli
"Very easy to work with. Responsive, polite and productive. I would absolutely recommend!"
We responded:
"Lana, ๐ŸŒŸ Thank you for your โšก๏ธ review! We're thrilled that you found us easy to work with. Our team is dedicated to being ๐Ÿ“ž responsive, ๐Ÿ˜Š polite, and ๐Ÿš€ productive. We appreciate your recommendation! #EasyToWorkWith #ResponsiveService #PoliteAndProductive #HighlyRecommended"
Profile photo of Andrea Wozniak

Andrea Wozniak

June 4, 2024

5  out of  5
rating by Andrea Wozniak
"I have recently become a customer of Todd Puckett's and I have to say I TRULY appreciate all of the support and helped I received over the phone. Walking me through my statement and the changes and even helped me find ways to save on my next statement. Definitely customer focused. Highly recommend ๐Ÿ™‚"
We responded:
"Andrea, thanks for the kind words! I'm glad our team has been there to support you with your Auto, Home and other insurance needs. We LOVE to help our customers whenever we have the opportunity.๐Ÿ˜ "
Profile photo of Megan Maschari

Megan Maschari

May 2, 2024

5  out of  5
rating by Megan Maschari
"Quick and easy experience with Andrew Hill!! He was very helpful and knowledgeable. Would recommend!!"
We responded:
"Megan, thanks for the kind for Drew and our agency regarding your auto insurance experience! We try to make sure that we answer all questions so that our customer knows what they're covered on and what they're paying for! Looking forward to serving you down the road with any other insurance needs whether it be homeowners, life insurance, or disability coverage. Welcome aboard!๐Ÿ˜Š"
Profile photo of Elizabeth Stierhoff

Elizabeth Stierhoff

April 13, 2024

5  out of  5
rating by Elizabeth Stierhoff
"Excellent service. There for you whether it be a claim or a question or anything else."
We responded:
"Liz, thanks for the very kind words! Our team is there to help with auto, ho.e or life insurance and all the complexities and service that comes with that. I appreciate your business over all these years and look forward to many more to come ๐Ÿ˜"
Profile photo of Jaret Harrison

Jaret Harrison

April 2, 2024

5  out of  5
rating by Jaret Harrison
"Usually I deal with michelle and she is amazing. Anytime I need anything done she gets it done immediately and or gets back to be very quickly Very happy with the service"
We responded:
"Hey Haret! Thanks for the kind words regarding Michelle and the team here at my agency. We appreciate your business and look forward to many more years!๐Ÿ˜Š"
Profile photo of Rachel Dauch

Rachel Dauch

April 2, 2024

5  out of  5
rating by Rachel Dauch
"Thank you Michelle for taking the time to meet with me and reviewing all of our policies. The suggestions that you made will help save us money and keep our businesses and personal property protected."
We responded:
"Rachel, thanks for the kind words. I'm glad you took the time to come in so she could help you out. We appreciate your business!"