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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhonda R

November 12, 2024

5  out of  5
rating by Rhonda R
"Been with State Farm since we moved here 25 yrs ago. My 1st agent was with Gary Ontko..but he retired and I was suggested to go with Todd. No regrets since then. Top notch, professional people, who are very eager to satisfy. Have had a few accidents (not our fault) along they way. They are very helpful and guide you through the process from start to finish."
We responded:
"Rhonda, we appreciate your kind comments. More importantly we appreciate your loyalty to State Farm for over 25 years! Looking forward to keeping you safe for the next 25!"
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Brandon Wilson

November 11, 2024

5  out of  5
rating by Brandon Wilson
"I would recommend Todd pucket State for to anyone. My experience with this group has been absolutely amazing. I would like to give a special shout out to Andrea as she has went above and beyond to help me numerous times with any and all questions I may have had. Thanks again team keep up the good work"
We responded:
"Brandon, 🌟 Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Todd Puckett State Farm here in Sandusky! Your recommendation means a lot to us! A special shoutout to Andrea! 🙌 We're glad she was able to assist you and exceed your expectations. Our team is dedicated to providing exceptional service, and it’s great to know that it made a difference for you. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, don’t hesitate to reach out! 📞✨ Thanks again, and we look forward to serving you again at Todd Puckett State Farm!"
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Cassie Capizzi

November 11, 2024

5  out of  5
rating by Cassie Capizzi
"Michelle was very helpful!"
We responded:
"Cassie, thanks for the shout out! We're glad Michelle was able to help you with all of your insurance needs! 😎💪👍 "
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Janet Welsh

November 6, 2024

5  out of  5
rating by Janet Welsh
"When looking for home and auto insurance quotes recently, two friends recommended I call Todd Puckett's office. I had the pleasure of working with Michelle, who was personable, patient, and knowledgable. She took time to answer my questions and explain policy information. Her professionalism and timeliness preparing my quotes is greatly appreciated! I recommend calling Michelle at this State Farm office for your insurance needs!"
We responded:
"Janet, thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Michelle at Todd Puckett's State Farm office. At our State Farm agency, we pride ourselves on providing personalized and knowledgeable service for all your home and auto insurance needs. Michelle and our entire team are dedicated to delivering top-tier professionalism and attention to detail, ensuring that all your questions are thoroughly answered. Your satisfaction is our priority! For anyone seeking reliable and thorough insurance quotes in Sandusky, we invite you to call Todd Puckett State Farm and experience the exceptional service that so many of our valued clients recommend."
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Chris Donaldson

October 25, 2024

5  out of  5
rating by Chris Donaldson
"Always very professional and easy to work with. I highly recommend!"
We responded:
"Chris, thanks for the vite of confidence! We are grateful to have partners like you in my agancy!"
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Deb Joiner

October 24, 2024

5  out of  5
rating by Deb Joiner
"Michelle and the team at Todd Puckett State Farm Insurance go above and beyond what is required of them. I highly recommend this insurance company to anyone I know. I am extremely pleased with my decision to switch insurance companies."
We responded:
"Deb....🌟 Thank you so much for your glowing 5-star review! 🌟 It's great to hear that Michelle and our team here at Todd Puckett State Farm Insurance have exceeded your expectations. 🙌 Your satisfaction means the world to us, and we're delighted that you're pleased with your decision to switch! If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help! 💖🚗🏠"
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Lauren Coleman

October 2, 2024

5  out of  5
rating by Lauren Coleman
"Michelle helped me today get signed up for supplemental health insurance coverage through State Farm! She’s the best agent I’ve ever had! She was patient and answered all of my questions and had me out in no time! Thank you again Michelle!"
We responded:
"Thanks for the kind words, Lauren! We're lucky to have you as a customer. Michelle is here to help with all your insurance needs, any time, any place."
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Robb Toft

September 24, 2024

5  out of  5
rating by Robb Toft
"Very friendly and prompt service."
We responded:
"Thanks Robb! We appreciate your business and the shout out for our prompt & friendly service! 😊😊"
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Lana Morelli

July 10, 2024

5  out of  5
rating by Lana Morelli
"Very easy to work with. Responsive, polite and productive. I would absolutely recommend!"
We responded:
"Lana, 🌟 Thank you for your ⚡️ review! We're thrilled that you found us easy to work with. Our team is dedicated to being 📞 responsive, 😊 polite, and 🚀 productive. We appreciate your recommendation! #EasyToWorkWith #ResponsiveService #PoliteAndProductive #HighlyRecommended"
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Andrea Wozniak

June 4, 2024

5  out of  5
rating by Andrea Wozniak
"I have recently become a customer of Todd Puckett's and I have to say I TRULY appreciate all of the support and helped I received over the phone. Walking me through my statement and the changes and even helped me find ways to save on my next statement. Definitely customer focused. Highly recommend 🙂"
We responded:
"Andrea, thanks for the kind words! I'm glad our team has been there to support you with your Auto, Home and other insurance needs. We LOVE to help our customers whenever we have the opportunity.😍 "
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Megan Maschari

May 2, 2024

5  out of  5
rating by Megan Maschari
"Quick and easy experience with Andrew Hill!! He was very helpful and knowledgeable. Would recommend!!"
We responded:
"Megan, thanks for the kind for Drew and our agency regarding your auto insurance experience! We try to make sure that we answer all questions so that our customer knows what they're covered on and what they're paying for! Looking forward to serving you down the road with any other insurance needs whether it be homeowners, life insurance, or disability coverage. Welcome aboard!😊"
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Elizabeth Stierhoff

April 13, 2024

5  out of  5
rating by Elizabeth Stierhoff
"Excellent service. There for you whether it be a claim or a question or anything else."
We responded:
"Liz, thanks for the very kind words! Our team is there to help with auto, ho.e or life insurance and all the complexities and service that comes with that. I appreciate your business over all these years and look forward to many more to come 😁"
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Jaret Harrison

April 2, 2024

5  out of  5
rating by Jaret Harrison
"Usually I deal with michelle and she is amazing. Anytime I need anything done she gets it done immediately and or gets back to be very quickly Very happy with the service"
We responded:
"Hey Haret! Thanks for the kind words regarding Michelle and the team here at my agency. We appreciate your business and look forward to many more years!😊"
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Rachel Dauch

April 2, 2024

5  out of  5
rating by Rachel Dauch
"Thank you Michelle for taking the time to meet with me and reviewing all of our policies. The suggestions that you made will help save us money and keep our businesses and personal property protected."
We responded:
"Rachel, thanks for the kind words. I'm glad you took the time to come in so she could help you out. We appreciate your business!"
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mayson harkelroad

March 30, 2024

5  out of  5
rating by mayson harkelroad
"Drew was very knowledgeable on the different types of insurances I was looking for. He got me a homeowners quote that outshined all the rest when I checked fellow competitors. Any questions I had, he answered in a way that I could understand, and if there was something he was unsure on, he would take the time to get the answer. I was skeptical going into the process but he made it very comfortable and easy for me, I highly recommend and thank you again for the excellent service!"
We responded:
"Mayson, thanks for trusting us and Drew with your insurance needs! I'm glad we were able to help and be informative at the same time. I think folks should know EXACTLY what their getting before spending that hard-earned money!$$"
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Erika Mowel

March 5, 2024

4  out of  5
rating by Erika Mowel
"Michelle was a great help and made the process pleasurable. The money I am saving makes me happy."
We responded:
"Thanks Erika! What could we have done better to earn that fifth star? We are constantly striving to be the best that we can be for our customer your feedback is valuable!"
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Durond Clark

March 5, 2024

5  out of  5
rating by Durond Clark
"Michelle S. was extremely helpful and knowledgeable! She was instrumental in getting me and my family set up with the right insurance plan for our needs. Thanks again! You saved the day!"
We responded:
"Durond, thanks for the awesome feedback! Michelle certainly knows what she's doing and makes my agency a better place every day"
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Seth Harp

February 29, 2024

5  out of  5
rating by Seth Harp
"Drew was great and very helpful"
We responded:
"Thanks for the feedback Seth! We think Drew is great as well!!! 😁"
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Cory Burch

February 28, 2024

5  out of  5
rating by Cory Burch
"Great staff, and great coverage. I shopped around the area for quotes, and by far the best bang for my buck!"
We responded:
"Glad to hear Cory! We try to bring value to every customer. ⭐⭐⭐⭐⭐"
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Adrian Yerdon

February 19, 2024

5  out of  5
rating by Adrian Yerdon
"I've been with this office since my first car at 16 and they have been the best! Very knowledgeable, friendly and outgoing, and always a phone call away. I never feel bad asking a million questions, because they always have the right answers every time. Be sure to ask for Drew if you ever need anything; he's been the biggest help and a standout guy throughout my latest insurance process. If you're looking for an office with friendly, helpful and reliable people, this is the place for you!"
We responded:
"Adrian, thanks for your awesome review! Drew is new with us and is killing it with his knowledge and customer service. This kind of feedback encourages us to continue our mission! We're glad you're with us and look forward to seeing you for many years to come! ⭐⭐⭐⭐⭐"
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Debra Arthur

February 14, 2024

5  out of  5
rating by Debra Arthur
"Everyone here is knowledgeable helpful caring and so personable!!! They always answer my questions with speed and respectfully! Thank you Michelle Steckel for your guidance!"
We responded:
"Hey Deb, thanks for the kind words for our team! We're glad your with us and I'm glad Michelle is on my team! Looking forward to continue earning your trust throughout the years! ,😁😁"
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Carissa Cruz

February 8, 2024

5  out of  5
rating by Carissa Cruz
"Ashley Leslie is amazing!!! She is attentive, always willing to help and will go the extra mile for you! 10/10"
We responded:
"Thanks Carissa! Ashley is a key member of our team and is in the front line of our customer care team. We appreciate your feedback and your business!!!⭐⭐⭐⭐⭐"
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Jaytmod

February 8, 2024

5  out of  5
rating by Jaytmod
"I have used State Farm -Todd Puckett for 8 years. He has insured all my vehicles and several homes. I still use him even though I moved to Columbus 4 years ago. Michelle is great!!! Anytime I need something, I drop her an email or phone call and she takes care of it. I would highly recommend using Todd’s State Farm Agency."
We responded:
"Hey Jay, thanks for the positive feedback! My agency is only as good as the team behind me. Michelle embodies the best part of State Farm and what our vision is for the agency. We hope to keep your business another 30 years!🏆"
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Yvonne Jones

February 8, 2024

5  out of  5
rating by Yvonne Jones
"Michele Steckel at Todd Puckett State Farm is one of the nicest people I’ve dealt with. Everyone at Todd’s office has been very helpful with all of our family needs."
We responded:
"Yvonne, thanks for your kind words! Michelle is a keeper and we have an awesome team in place to help our customers. Thanks again for your feedback and we are lucky to have you as a customer as well!😊"
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Lynn Brown

February 8, 2024

5  out of  5
rating by Lynn Brown
"She was bomb and I’m glad she didn’t forget about me"
We responded:
"Lynn, she is the bomb!💣💣 Thanks for keeping it real!😁😁"